Frequently asked questions

Kanzum is designed for businesses managing international accounts, collections, payments, FX, treasury and business spending workflows.

Kanzum focuses on international businesses across trade, manufacturing, logistics, technology, ecommerce and related sectors. Eligibility depends on the company, jurisdiction and intended use.

Start the application online. The team will request the business, ownership and operating information needed for review.

Coverage varies by customer, product, jurisdiction and provider. Share the specific markets, currencies and business flow with the team for an accurate answer.

No. Product availability depends on eligibility, jurisdiction, provider coverage and the intended business use.

Glocal accounts bring supported balances and available receiving details for international business operations into one operating view.

Supported currencies depend on the approved setup for your business. Available balances are shown together in Kanzum when they are enabled for your account.

Where local receiving details are available for your approved business flow, you can share those instructions with customers or counterparties.

Available movements depend on the currencies, account setup and payment routes approved for your business.

No. Kanzum is a financial technology company. Account and payment services are provided by or through approved third-party providers.

Kanzum is designed around approved supplier, partner and operating payments. Exact route availability depends on the origin, destination, currency, amount and business purpose.

Kanzum keeps beneficiary and payment context organised so repeat business payments can be prepared consistently, subject to the approved setup.

Yes. The payment workflow is designed to keep the reference, current status, completed checks and next step visible as the transfer moves toward delivery.

Share the sender market, recipient market, currency, amount and business purpose. The team will confirm the route available for that transaction context.

Yes. The operating workflow keeps transaction context attached so the team can review the relevant beneficiary and business information when required.

Use the receiving instructions approved for the relevant customer, currency and business flow.

Kanzum keeps payer, amount, currency and reference information visible so incoming funds are easier to match to the underlying business activity.

Supported receiving currencies depend on the setup approved for your business and the available provider coverage.

Depending on the approved setup, supported funds can remain in the relevant balance, be converted or be used for upcoming business payments.

Receiving details, payer information and payment references stay close to the incoming transaction so finance teams have more context when matching funds.

FX is connected to the business activity that creates the currency need. You review the supported currency pair and amount before confirming an available conversion.

The workflow is designed to show the currencies and amount before execution so the conversion can be reviewed in context.

Where the required currencies and payment setup are available, the conversion can be managed alongside the payment or balance that created the FX requirement.

Availability depends on the customer, currencies, jurisdiction and provider coverage. Contact the team with the specific pair and business flow.

Pricing depends on the approved commercial setup. The team can confirm the applicable terms for your business.

Treasury brings supported balances, upcoming obligations and currency needs into one operating view so finance teams can make day-to-day decisions with more context.

Supported account balances can be viewed together when those currencies are enabled for your business.

Yes. The treasury workflow is designed to connect available balances with upcoming payment and currency requirements.

No. Kanzum is focused on operational visibility around balances, payments and currency needs rather than replacing your accounting records.

It is designed for founders, finance teams and operators who need a clearer view of international cash and upcoming obligations.

The Kanzum Card is a virtual spend card for Kanzum business clients. You top it up from your Kanzum accounts and use it to pay online wherever Visa is accepted.

No. The card has its own balance, separate from your Kanzum accounts, and only that balance can be used for card payments. You decide when and how much to move to the card. Your Kanzum accounts, payments and FX are not part of the card programme.

The Kanzum Card is virtual and works for online payments. Physical cards and cash withdrawals are not available.

Kanzum business clients can request the card. It is issued to the holder of the business's Kanzum account, who must be 18 or older. Cards for other people in the company are not available at the moment. Eligibility also depends on local regulations.

Request it in the Kanzum app. The card is available to verified Kanzum business clients, and additional information may be required by the card programme. Once you accept the Kanzum Card Terms and top up the card balance, the card is ready to use.

Move funds to the card from any of your Kanzum accounts. If the funds are not in US dollars, they are converted for the top-up. Your card balance is shown in US dollars.

For online payments wherever Visa is accepted. Some merchant categories are blocked under the card programme rules, and certain countries and merchants may not be supported due to regulations.

Yes. When you pay in a currency other than US dollars, the merchant is paid in their local currency over the Visa network. Standard network fees and foreign exchange charges may apply.

Yes. The Kanzum Card has limits on spending and top-ups per day or month, and single transactions may have a maximum amount. A transaction above a limit may be declined until further checks are completed.

There is a fee for opening the card and a fee for top-ups. Your account manager can confirm the amounts for your business. If a top-up needs a currency conversion, the conversion is charged at your usual Kanzum rates. Payments in currencies other than US dollars may also carry network and FX charges.